How fast can Phoenova ship an AI agent?

We ship productized AI agents in 14 days. Fixed scope, fixed timeline, instrumented with evals and monitoring.

Does Phoenova work with global clients?

Yes. We deliver async-first to clients in India, the US, EU, UK, Australia, Canada, Singapore, and the UAE.

What AI stack does Phoenova use?

Anthropic and OpenAI on the AI layer. Next.js + TypeScript on the application layer. Postgres and Supabase on data. Vercel, AWS, or GCP on infrastructure. Pragmatic, not religious.

How is Phoenova different from a typical AI agency?

We sell productized engagements with fixed scope and timeline, not hours. Every build ships to production with evals, monitoring, and a runbook. No slideware.

← All products

Voice + Chat · Phoenova product

Phoenova Triage Agent

12 languages. 24/7. No call centre.

Drop-in voice + chat agent that handles inbound patient triage in 12 Indian languages, qualifies eligibility, verifies doctors, and routes to the right centre in under 5 seconds.

For: Hospital chains · multi-specialty groups · dialysis chains · fertility · oncology · eye-care networks

Setup

₹4L

per centre · one-time

Recurring

₹49,000

per centre · per month

Ship time

2 weeks to live

From signed contract

Book a demo

All prices excl. GST

01 / The problem

Why most hospitals haven't fixed this yet.

01Inbound triage handled by rotating BPO staff — 2-3 minute hold times, inconsistent quality.

02Patient-language coverage limited to English + Hindi — 40% of calls drop or escalate due to language mismatch.

03Specialty workflows (cardiology, oncology, peds) each need different decision trees no human remembers consistently.

04Doctor verification is manual — fake doctor risk + slow centre routing.

02 / Inside the product

What you actually get, spec-by-spec.

12-language voice + chat

Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Gujarati, Punjabi, Malayalam, Oriya, Assamese, Urdu.

Sub-5s response

Real-time STT + TTS pipeline tuned for Indian accents.

Specialty decision trees

Custom routing logic per department, configurable post-launch.

Doctor verification

NMC/MCI lookup + scheduling check before transfer.

Hand-off on ambiguity

Automatic escalation to human staff with full context payload.

ABDM-ready

Pluggable ABHA + Aadhaar eKYC modules included.

03 / Measured in production

The numbers, not the brochure.

85%

Resolved without human escalation

p95 1.8s

Response latency

Indian languages live

14 days

Build-to-live

04 / Plugs into

Your stack — not ours.

Twilio / ExotelKnowlaritySalesforce Health CloudABDM ABHAAadhaar eKYCCustom EMR via REST

Don't see your EMR or telephony? We add custom integrations in the build sprint.

05 / Compliance

Built for Indian healthcare.

✓DPDPA 2023
✓ABDM ready
✓ISO 27001 hosting
✓Mutual NDA
✓Data residency: India / EU / US (your choice)

06 / What ship day looks like

phoenova ship · triage-agent · prodSHIPPED

$ phoenova ship --product triage-agent --client [centre]

✓ evals.suite: 47/47 passing

✓ stt.coverage: 12 languages tuned

✓ tts.tuned: hindi-female, multi-lang

✓ specialty.routes: 5 active

✓ doctor.verify: NMC + MCI connected

✓ prod.deploy: live · p95 < 1.8s

✓ runbook.signed: client-coo

✓ handoff.complete: 14d ✦

$ ▍

See it run in 30 minutes.
Live demo, your data.

We run a live demo with a sample of your real call recordings or notes — so you see exactly how Phoenova Triage Agent would behave on day one.

Book a 30-min product demo